honda owners event Archives - Frank Ancona Honda blog

September 29, 2015

Frank Ancona Honda Hosts the Honda Owners Workshop Event

On September 16, 2015, Frank Ancona Honda hosted the semi-annual Honda Owners Workshop Event at the dealership. People who became new members of the Frank Ancona Honda family by purchasing a vehicle were welcomed to the event for a catered dinner to meet some of the service technicians and learn more about their vehicles.

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Since these owners are new to Frank Ancona Honda, the workshop event introduced the different services and conveniences the dealership offers to owners to keep their vehicle in top condition. After enjoying a complimentary dinner, new owners got to meet the service technicians who work at Frank Ancona Honda.

The owners got a tour of the service waiting area. To keep owners comfortable while they are waiting for their vehicle to be serviced, the waiting area offers a variety of seating and complimentary soft drinks and juice, a full coffee bar, fruit, donuts and cookies. Free Wi-Fi is available in the waiting area as well as a few computers for waiting customers to use. There is also a child play area with plenty of toys and activities. Owners can see their car being serviced with the full glass wall into the service bay.

After the service area tour, the technicians brought the new owners into the service bay where a variety of Honda vehicles were waiting for the owners to explore. The technicians answered any questions owners had about their new vehicles and then asked owners to go to the vehicle model in the bay they currently own. The technicians walked them through the vehicle, talking about what is under the hood and the various service benchmarks they should be aware of. The technicians also offered advice, such as how to change a tire and how certain cool features in the vehicle work.

The next Honda Owners Event will be held March 16, 2016.

March 30, 2015

Frank Ancona Honda Hosted the Largest Honda Owners Workshop Event

Frank Ancona Honda recently hosted the largest Honda Owners Workshop event in the history of the dealership. This event helps out customers with any questions they have on a variety of Honda subjects and lets them see all the dealership has to offer.

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Here is how a Honda Owners Workshop event works. The team at Frank Ancona Honda welcomes new Honda owners to service department. They showcase the waiting area and all the amenities of the lounge while their car is being serviced. The service waiting area includes a coffee bar, soda, juice and water along with doughnuts, bananas, apples and made fresh Otis Spunkmeyer cookies, which are all complimentary.

The waiting area also has free WiFi for their use, public computers at their disposal and a large television. Customers can also see their car being serviced through the full glass windows the view the service bay.

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After touring the service area, the team answers any questions the new Honda owners have in regards to their vehicles they just purchased. Often these questions are thought of after they have driven their vehicle out of the dealership and have spent some time with it. Some common questions that are answered include:

  • How do I sync my phone?
  • How do I change a flat tire?
  • How does X feature work in my new car?

The team at Frank Ancona Honda demonstrates the answers to these questions in the service drive. There are multiple vehicles set up in the area so customers can go to the vehicle they own for demonstrations on how to perform certain functions.

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Frank Ancona Honda treats the new Honda owners to a dinner. For extra fun, customers at the workshop can submit their names to a raffle for prizes. The next Honda Owners Workshop event will be held on September 16th.