March 30, 2015
Frank Ancona Honda recently hosted the largest Honda Owners Workshop event in the history of the dealership. This event helps out customers with any questions they have on a variety of Honda subjects and lets them see all the dealership has to offer.
Here is how a Honda Owners Workshop event works. The team at Frank Ancona Honda welcomes new Honda owners to service department. They showcase the waiting area and all the amenities of the lounge while their car is being serviced. The service waiting area includes a coffee bar, soda, juice and water along with doughnuts, bananas, apples and made fresh Otis Spunkmeyer cookies, which are all complimentary.
The waiting area also has free WiFi for their use, public computers at their disposal and a large television. Customers can also see their car being serviced through the full glass windows the view the service bay.
After touring the service area, the team answers any questions the new Honda owners have in regards to their vehicles they just purchased. Often these questions are thought of after they have driven their vehicle out of the dealership and have spent some time with it. Some common questions that are answered include:
- How do I sync my phone?
- How do I change a flat tire?
- How does X feature work in my new car?
The team at Frank Ancona Honda demonstrates the answers to these questions in the service drive. There are multiple vehicles set up in the area so customers can go to the vehicle they own for demonstrations on how to perform certain functions.
Frank Ancona Honda treats the new Honda owners to a dinner. For extra fun, customers at the workshop can submit their names to a raffle for prizes. The next Honda Owners Workshop event will be held on September 16th.